Digital Operations Proposal · Prepared for the Board

A quarter-century of recruitment, finally on one system.

A phased plan to put Aramco Travels' twenty-five years of expertise onto software your whole team can run — candidates, job orders, documents, compliance and deployment, managed end to end from a single screen.

2000
Established
1719
Govt. licence
★ Class
Awarded standing
3
Regions served
Live Deployment Board --:--
BatchDestinationTradeStage
AT-114
RIYADH · KSA
MASON ×40
SELECTED
AT-220
DUBAI · UAE
DRIVER ×25
VISA STAMP
AT-308
DOHA · QAT
WELDER ×30
MEDICAL
AT-415
BUCHAREST · RO
CARE ×18
INTERVIEW
AT-512
SEOUL · KOR
FACTORY ×50
SLBFE CLR
AT-630
KUWAIT · KWT
HOUSE ×22
DEPARTED
NOW SERVING Middle East · Far East · Europe SKILLED · Semi-skilled · Professional LICENCE 1719 · STAR CLASS · SINCE 2000
The case for change

The expertise is world-class. The paperwork is holding it back.

Demand letters sit in inboxes, candidate files in cabinets, statuses in people's heads, and follow-ups over WhatsApp. It works — but it doesn't scale, and one missed document can cost a whole deployment. Here is the shift we're proposing, side by side.

Today · run by hand
  • Candidate records spread across registers, files and personal phones
  • No single view of where each worker stands in the process
  • Passport, medical and visa expiry dates tracked from memory
  • SLBFE registration and insurance chased manually every time
  • Sub-agent commissions reconciled on paper at month end
  • No website — employers and candidates find you only by word of mouth
The proposed system · staff workspace

Ten modules, described one by one.

Each module solves a specific part of the recruitment process, and they all share one source of truth underneath. Here is exactly what each one does, who uses it, and what it gives you.

01
Used by · Counsellors & front office

Candidate Registry

The single source of truth for every person who walks through your door. Instead of registers and loose files, each candidate has one living profile — biodata, NIC and passport details, photographs, skills and trade-test results — with a complete history of every status change attached. Find anyone in seconds by name, trade, country preference or stage.

Searchable profilesFull status historyDuplicate detection
02
Used by · Recruitment desk

Job Orders & Demand

Every demand letter from a foreign employer becomes a structured job order — destination country, trade, head-count, wage and deadline all captured in one place. A live fulfilment bar shows how many of the requested workers you've already selected against each quota, so nothing is over- or under-supplied and no deadline slips quietly past.

Country · trade · quota · wageLive fulfilment barDeadline alerts
03
Used by · Recruitment desk

Smart Matching

When an order opens, the system instantly surfaces the candidates who fit it — ranked by trade, country preference, availability and how document-ready they are. No more scrolling through every file by hand: review the shortlist, confirm the right people, and move them forward with a single click.

Ranked by best fitDocument-readiness shownOne-click shortlist
04
Used by · Documentation officers

Document Vault

Passport, medical, police clearance, visa, attestation and insurance — every document scanned and attached to the right worker, safe and instantly retrievable. The vault watches expiry dates for you and raises an alert well before a passport or medical lapses, and a per-candidate checklist makes it obvious at a glance what is still missing.

All documents in one placeAutomatic expiry alertsMissing-document checklist
05
Used by · Whole operations team

Processing Pipeline

A simple drag-and-drop board that moves each worker through every stage from registration to departure. Everyone can see where each candidate is, how long they've waited in a stage, and which step is overdue — and each step can be assigned to the officer responsible, so nothing stalls because no one owns it.

Drag-and-drop stagesTime-in-stage & SLA warningsOwner per step
06
Used by · Compliance officers

SLBFE Compliance

The part that protects your licence. Registration with the Bureau, insurance, agreement filing, pre-departure training and airport clearance are each tracked and time-stamped for every worker. When an audit comes, you produce a clean, complete record instantly instead of digging through files.

Registration & insurance statusTraining & clearance trackedAudit-ready records
07
Used by · Travel desk

Deployment & Ticketing

The final mile. Record flight details, build a departure manifest for each batch, and confirm safe arrival overseas. Once a worker has travelled, their full file is archived intact — every document, date and decision preserved for the length of the contract and beyond.

Flight details & manifestArrival confirmationFull history archived
08
Used by · Accounts

Finance & Commissions

Service charges, employer invoices and sub-agent commissions handled in one place. The system calculates what's owed to each sub-agent, records every receipt, and shows outstanding balances at a glance — so month-end reconciliation stops being a paper exercise.

Charges & invoicesAutomatic commission calcReceipts & balances
09
Used by · Everyone, automatically

Notifications

Keep candidates and sub-agents informed without a single phone call. The system sends an automatic SMS or WhatsApp at each milestone — selected, medical done, visa ready, departure date — plus reminders for missing documents. Fewer chasing calls, fewer no-shows, a more professional impression.

Milestone SMS / WhatsAppMissing-document remindersBulk messages to a batch
10
Used by · Branch managers & MD

Reports & Dashboards

The numbers management actually needs, ready for any meeting or audit. See deployments by country and trade, the health of the pipeline, revenue, and live compliance status — without asking anyone to compile a single spreadsheet by hand.

Deployments by countryPipeline & revenue healthLive compliance status

Candidate self-registration portal

A simple online form on your website where job-seekers enter their own details and upload documents. Every submission lands straight in the Candidate Registry — no re-typing, and a wider reach beyond walk-ins.

Sub-agent portal

A dedicated login for your partner sub-agents to submit referrals and track the progress of their own candidates — keeping them engaged while their commissions calculate automatically in the background.

Built around your team

Every role gets exactly what it needs.

The system isn't one screen for everyone — each person sees the tools their job calls for, and only those. Here's what the day looks like for each role.

Front office

Counsellor / Registration Officer

Greets and registers candidates, runs initial screening and trade assessment, and keeps profiles up to date.

Works in Candidate Registry & Smart Matching
Documents

Documentation Officer

Collects and verifies passports, certificates and clearances, and makes sure nothing expires unnoticed.

Works in the Document Vault with expiry alerts
Processing

Visa Officer

Drives medical, visa and attestation forward, chasing each step to keep batches on schedule.

Works in the Processing Pipeline with SLAs
Compliance

Compliance Officer

Handles SLBFE registration, insurance, agreement filing and pre-departure training for every worker.

Works in the SLBFE Compliance module
Finance

Accounts

Manages service charges, raises employer invoices and settles sub-agent commissions accurately.

Works in Finance & Commissions
Leadership

Branch Manager / MD

Oversees the whole operation, spots bottlenecks early and reports on performance with confidence.

Works in Reports & Dashboards
System workflow · the candidate journey

One worker, one path — inquiry to overseas, in four stages.

This is the full operational flow the software is built around. Each card is a step the system tracks; the tags show the documents or checks captured along the way.

1IntakeFront office
A1

Inquiry

A walk-in, referral or online registration is captured as a lead the moment it arrives.

SourceContact
A2

Registration

Full biodata, NIC and contact details are recorded into the central registry.

NICBiodataPhotos
A3

Screening

Skills, trade test and language are assessed, and pre-medical fitness is flagged early.

Trade testLanguage
A4

Documentation

Passport validity is confirmed and the base documents are collected and filed.

PassportCV
2MatchingRecruitment desk
B1

Demand Open

The employer's job order is logged with country, trade, quota and wage.

Demand letter
B2

Shortlist

The system matches the best-fit candidates and the officer confirms the shortlist.

Match score
B3

Interview

The employer or agent interview, often by video, is scheduled and its result logged.

ScheduleResult
B4

Selection & Offer

Selected workers are issued the employment agreement and terms.

ContractOffer
3ProcessingDocumentation & visa
C1

Medical

Examination at an approved centre; the fit/unfit result is recorded against the file.

GAMCAResult
C2

Visa & Attestation

The visa is lodged and processed, and documents are attested where required.

VisaAttestation
C3

SLBFE & Insurance

The worker is registered with the Bureau and insurance and the agreement are filed.

SLBFE reg.Insurance
C4

Training

Pre-departure orientation is completed and certified, with police clearance on file.

Police clr.Training
4DeploymentDeparture & aftercare
D1

Ticketing

The flight is booked and departure details are added to the batch manifest.

TicketManifest
D2

Airport Clearance

SLBFE airport clearance is confirmed on the day of travel.

Clearance
D3

Departed

Departure is logged, and finance and commissions are settled for the batch.

Arrival conf.Invoice
D4

Aftercare

Welfare follow-up and renewals are tracked through the contract period.

WelfareRenewal
System architecture

How the pieces fit together.

A clean, three-layer build: the people who use it sit on top, a secure engine handles the rules in the middle, and your data plus outside services sit underneath. Each layer is explained below.

Layer 1 · AccessWho interacts with the system

Four front doors, each tailored to its audience — a public website for trust, two self-service portals for candidates and partners, and the full workspace for your staff.

Public WebsiteMarketing & trust
Candidate PortalSelf-registration
Sub-agent PortalPartner referrals
Staff WorkspaceDaily operations
Layer 2 · Application coreThe secure engine — business logic & rules

The brain of the system. It decides who can see what, enforces your process and compliance rules, and records every action — so the whole operation runs the same way every time.

Auth & RolesPer-role access
Registry & OrdersRecords logic
Pipeline EngineStages & SLAs
ComplianceSLBFE rules
Audit LogEvery change
Layer 3 · Data & integrationsWhere information lives and who it talks to

Your records, encrypted and backed up, plus the outside services the system connects to — messaging, payments and document storage — all kept securely behind the core.

DatabaseEncrypted records
Document StoreSecure files
SMS / WhatsAppNotifications
Payment GatewayOnline fees
BackupsDaily, off-site
Your new public face

A website that wins trust before the first phone call.

Clean, credible and built to convert: employers see your standing, candidates register online, and every submission lands straight in the staff workspace. Here is the concept, in your colours.

https://aramcotravels.lk

Skilled hands for the world's worksites.

A government-licensed, star-class recruitment partner placing Sri Lankan talent across the Middle East, Far East and Europe — trusted since 2000.

Register as a candidate →
KSA Saudi Arabia UAE Dubai & Abu Dhabi QAT Qatar KWT Kuwait KOR South Korea ROU Romania POL Poland
Skilled tradesMasons, welders, electricians, drivers, technicians and more.
Semi-skilled & careHousekeeping, care staff, factory and hospitality workers.
ProfessionalsEngineers, supervisors, nurses and qualified specialists.
Phase-by-phase development

Built in stages, useful from day one.

Each phase delivers something the team can use immediately — no waiting two years for a single big launch. We start with the website and a live registry, then layer operations, processing, finance and finally intelligence on top.

01

Foundation & Public Presence

Start here≈ 4–6 weeks

Get Aramco online and pull every candidate into one place. This phase replaces the registers with a single, searchable database and puts a professional website in front of employers and candidates.

Public websiteCandidate self-registrationStaff accounts & rolesCandidate Registry core
After this phase: your business is online, and every new candidate is captured in one system from the first day.
02

Operations Core

≈ 6–8 weeks

Turn the registry into a working recruitment desk — orders in, candidates matched, documents safe, and a live board of where everyone stands.

Job Orders & DemandSmart MatchingDocument Vault + expiry alertsProcessing Pipeline board
After this phase: the whole team works off one live board, and no document quietly expires.
03

Processing & Compliance

≈ 6–8 weeks

Track the hard part — medical, visa, attestation, SLBFE and training — with nothing falling through the cracks, and keep candidates informed automatically.

Visa / medical / police trackingSLBFE Compliance moduleSMS & WhatsApp notifications
After this phase: you're audit-ready at any moment, and candidates hear from you automatically at every milestone.
04

Deployment & Finance

≈ 4–6 weeks

Close the loop — get workers to the gate and the books in order, with partners able to track their own referrals.

Ticketing & manifestsFinance & commissionsEmployer invoicingSub-agent portal
After this phase: deployment, invoicing and commissions all run from the same records — no separate paperwork.
05

Intelligence & Scale

Ongoing

Give management the full picture and prepare for growth — dashboards, a mobile app for the field, and clean exports for any audit or new branch.

Dashboards & analyticsMobile appMulti-branch supportAudit-ready exports
After this phase: the system grows with the company — more branches, more countries, same single source of truth.
Trust & data safety

Your candidates' documents, properly protected.

You hold passports and personal records for thousands of people. The system treats that responsibility seriously — here is exactly how, point by point.

Role-based accessStaff only see what their job needs — nothing more.
Encrypted documentsPassports and certificates are stored securely, not in the open.
Full audit trailEvery change is time-stamped and tied to a named user.
Daily off-site backupsNothing is ever lost, even in the worst case.
Your data, your ownershipRecords are yours and exportable any time — no lock-in.
Built to last

Modern, secure, and straightforward to run.

Proven technology that's fast for staff, safe for sensitive documents, and simple to host and maintain.

Experience
  • React + TypeScript
  • Responsive web app
  • Works on any browser
  • Mobile app (Phase 5)
Core
  • Node.js / .NET API
  • Role-based access
  • Full audit trail
  • Business-rules engine
Data
  • PostgreSQL database
  • Encrypted documents
  • Daily off-site backups
  • Export to Excel / PDF
Hosting & ops
  • Cloud or local server
  • SSL secured
  • SMS / WhatsApp gateway
  • Payment gateway ready
Next steps

Let's start with Phase 1.

We propose a short discovery session to confirm your exact stages and forms, then move straight into the website and candidate registry. You'll have something live to show — and to use — within weeks, not months.